Payment Policy

This payment policy does not include our Virtual Administrative Services. Please click here for our Administrative Consultant Service billing policy. Please read this payment policy thoroughly.

By the Account Activation Date of each month, Global Office Services, LLC shall either:

(1) debit the client’s credit card (when such information has been provided by the client); or

(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to Global Office Services, LLC, by no later than the specified payment due date. Global Office Services, LLC shall be entitled to immediately terminate this agreement for the client’s failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client’s responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.

Service Fees

Certain services carry a setup fee charged by Global Office Services to the client, which must be paid by the client to have use of said services. If the client terminates this agreement, the client shall be responsible for any and all outstanding fees owed to Global Office Services and agrees to pay any and all fees incurred by the client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when the client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.

Return Checks

GOS charges a $35.00 fee for returned checks, whether by check or credit card.

Customers that issue a returned check will be required to submit future payments with a certified check or money order.

Credit Card Chargebacks

A $25.00 chargeback fee will be assessed for each credit card chargeback received by Global Office Services, LLC.

Refund policy

Refunds: If the client has retained the services for one year and has pre-paid Global Office Services, LLC for such services, refunds will be issued for any unused full month of the services upon the client’s request. Therefore, if the client’s account is canceled at any point during the one-year term, the client will be entitled to a refund for the months remaining after notice is given by the 25th day of the preceding month.

Please allow 4-6 weeks for refunds of check or money order payments. Any request for cancellation must be received via email, fax, or regular mail. You will be contacted by email or regular mail for confirmation upon the cancellation of your account. Please note that cancellations over the telephone are not accepted.

Late Fees: All past due accounts over 7 days are subject to a late fee of $25. Accounts over 14 days old will be automatically suspended and deactivated.

Account Deactivations

Any account deactivated due to non-payment will require a reactivation fee of $25.00 prior to reactivation.

All accounts suspended for 30 days will be terminated, with no exception.

Accounts that are thirty (30) days past due will be automatically suspended and reported for collection.

Collections

All past due and unpaid balances are subject to collection and may be reported to a collection agency for billing and reporting to all national credit reporting agencies. In the event of collection, you will be liable for collection costs, including attorney’s fees, court costs, and collection agency fees.

Cancellation Refunds

You may cancel at any time. All cancellations shall be in writing and delivered via email or facsimile to the department with telephonic confirmation. As a policy, we DO NOT refund partial monthly fees to accounts. We give refunds for unused full months of web hosting and other services if you prepaid for them. We require 30 days’ notice for a cancellation. There are no refunds offered or promised after 30 days.

Domain name registration and related add-on domain services are non-refundable. Back up your information and retrieve your email.

First: Be sure you have backups of all your account information before you issue your cancellation request. We are not responsible for any of your account information after you notify us to cancel your account. This information includes but is not limited to your Web site, and any email left on your account.

Payment Plan Policy for Website Development:

Payment Terms

Global Office Services, LLC payments are invoiced 15 days before the due date; invoices are sent via e-mail and available on the client login at (). Therefore, you should have access to a frequently checked e-mail account. If payment is not received by the due date, your website will become inaccessible until the said invoice is paid in full. A grace period may be provided at the discretion of Global Office Services, LLC.

Contract Signing

You must sign a contract upon the completion of the project, at which time the following initial payments must be made:

50% of the development cost is due upon contract signing; that amount is subtracted from the amount you will pay over the specified period.

Your first payment is due at contract signing.

Ownership

Copyright and full ownership of the website or project is owned by Global Office Services, LLC, until the final payment is made in full. After the final payment, the copyright and all ownership rights will revert to the client.

Approval

Global Office Services, LLC, reserves the right to refuse the payment plan to any client. The payment plan option is available only after approval by Global Office Services, LLC, and as to the extent of said service.

Payoff

The remaining balance of your contract may be paid at any time. The payoff amount will be available by a written or e-mail request.

Past Due & Late Payment for Website Development: All past due accounts over 7 days are subjected to a late fee of $25. Accounts over 14 days old will be automatically suspended and deactivated, and they will be reported to a collection agency for billing and reporting to all national credit reporting agencies. To activate a terminated account, there will be an activation fee of $25.00.

Hosting

If we continue to host your site after your contract is over, you will continue to be charged the monthly, quarterly, or yearly hosting fee. During the life of the contract, you are not allowed to change your hosting provider. After this time, you may change your hosting provider if you so desire.

Pertain to Business Forms

We at Global Office Services, LLC are not legal attorneys, so please consult a lawyer or other experts knowledgeable in the laws of certain forms on this website.

Refusal of Service

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

Limitation of Liability

Global Office Services, LLC shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Global Office Services ‘ servers going offline or being unavailable for any reason whatsoever. Furthermore, Global Office Services, LLC shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any website from one of Global Office Services’ servers. All damages shall be limited to the immediate termination of service.

Violations

Violations of these Acceptable Use Policies should be referred to us. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

Disclaimer

Global Office Services, LLC, cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any estimated profits that a client would have gained if their site had been operational. Certain services provided by Global Office Services are resold. Thus, certain equipment, routing, software, and programming used by Global Office Services are not directly owned or written by Global Office Services, LLC. Moreover, Global Office Services holds no responsibility for using our clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as Global Office Services, LLC sees fit.

Account Activation

By activating your account with Global Office Services, LLC, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines, and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

Notice: No refunds will be given if you sign up for an account and fail to comply with these terms. However, we will advise you by e-mail or phone before taking any action to provide you with an opportunity to correct the problem.

Server Uptime Guarantee

Although Global Office Services, LLC has an excellent record for reliability, we do not offer an uptime guarantee. However, our network and servers are monitored continuously and are rarely down except for scheduled maintenance and hardware and software upgrades.

Global Office Services, LLC reserves the right to amend any or all of the above policies, guidelines, and disclaimers without notification. We also retain the right to increase pricing and change our account plans without notification.